TERMS AND CONDITIONS
We are Erasmoose Cruise, a project of EnterEco AB (“Company,” “we,” “us,” or “our”), a Sweden-registered company located in Karlstad, Värmland with organization number 556895-8853. We manage the website erasmoosecruise.com stated as only ‘site’ hereinafter and provide additional related products and services that reference or link to these legal terms (collectively referred to as the “Services”).
These Legal Terms represent a binding agreement between you, whether as an individual or on behalf of an organization (“you”), and EnterEco AB, regarding your access to and use of the Services. By accessing the Services, you confirm that you have read, understood, and agreed to comply with these Legal Terms. If you do not agree to all of these Legal Terms, you are explicitly prohibited from using the Services and must cease usage immediately.
Additional terms or documents may be added to the Services over time and are considered part of these Legal Terms. We may update these Legal Terms at our discretion and will notify you by changing the “Last updated” date at the bottom. It’s your responsibility to review these terms regularly. By continuing to use the Services after changes are posted, you agree to the updated terms.
If you are under 18 (or a minor in your jurisdiction), you must have permission and supervision from a parent or guardian to use the Services. Your parent or guardian must review and agree to these Legal Terms before you begin using the Services.
We suggest keeping a printed copy of these Legal Terms for your reference.
- SERVICES
The information available through the Services is not intended for distribution or use in any jurisdiction or country where such actions would violate laws or regulations or require us to meet specific registration requirements. If you choose to access the Services from outside permitted locations, you do so voluntarily and are solely responsible for ensuring compliance with applicable local laws.
- INTELLECTUAL PROPERTY
We own or hold licenses for all intellectual property rights associated with our Services, including but not limited to source code, databases, functionality, software, website designs, audio, video, text, photographs, graphics (collectively referred to as the “Content”), as well as the trademarks, service marks, and logos (the “Marks”).
The Content and Marks are protected under copyright, trademark, and other intellectual property laws globally, including unfair competition laws and treaties. The Content and Marks are provided “AS IS” for personal, non-commercial use only.
By complying with these Legal Terms, including the “Prohibited Activities” section, we grant you a limited, non-exclusive, non-transferable, and revocable license to:
Download or print portions of the Content that you have authorized access to, solely for personal, non-commercial purposes.
Unless explicitly permitted, you may not copy, reproduce, republish, distribute, sell, license, or otherwise exploit any part of the Services, Content, or Marks for commercial purposes. If you wish to use the Services, Content, or Marks in any manner beyond what is allowed, you must request permission by contacting info@erasmoosecruise.com.
If permission is granted to post, reproduce, or publicly display any part of our Services or Content, you must credit us as the owner or licensor and ensure all copyright or proprietary notices are visible. We retain all rights to the Services, Content, and Marks that are not explicitly granted to you. Any breach of these intellectual property rights will result in the immediate termination of your right to use our Services.
Please carefully review this section and the “Prohibited Activities” section to understand your rights and obligations regarding content you post or upload to our Services. By sending us any questions, comments, suggestions, ideas, feedback, or other information about the Services (“Submissions”), you assign all intellectual property rights in such Submissions to us. We will own and have the unrestricted right to use and distribute these Submissions for any lawful purpose, without acknowledgment or compensation to you. When submitting content through our Services, you: Confirm you have read and agree to our “Prohibited Activities” section and will not post content that is illegal, harmful, harassing, defamatory, obscene, false, misleading, or otherwise inappropriate.
Waive any moral rights to your Submissions, as permitted by law. Warrant that your Submissions are original to you or that you have secured the necessary rights and licenses to submit them. Ensure your Submissions do not contain confidential information. You are solely responsible for your Submissions and agree to compensate us for any losses or damages arising from your breach of this section, infringement on third-party rights, or violation of applicable laws.
- USER
By using the Services, you confirm and agree to the following:
You have the legal capacity to enter into these Legal Terms and agree to comply with them.
You are either not a minor in your jurisdiction or, if a minor, you have obtained parental or guardian permission to use the Services.
You will not access the Services using automated or non-human methods, such as bots or scripts.
You will not use the Services for any illegal or unauthorized purposes.
Your use of the Services will comply with all applicable laws and regulations.
If you provide information that is false, inaccurate, outdated, or incomplete, we reserve the right to suspend or terminate your account and deny you access to the Services now and in the future.
- PRODUCTS
We strive to present the features, specifications and details of our products and services as accurately as possible. However, we cannot guarantee that these details will be complete, accurate, reliable, up-to-date, or error-free. Please also note that your electronic display may not fully reflect the actual colours and details of the products.
Our products and services are all subject to availability, and we cannot ensure that the tickets and services we offer will be available or that items will be in stock. We reserve the right to modify or cancel your order should some products or services that form part of it not be available, and we will notify you via email should this be the case. Our product and services offering as well as all prices are subject to change without prior notice.
- PURCHASES AND PAYMENT
By making a purchase via the Services, you agree to provide accurate, complete, and up-to-date purchase and account information. You also agree to promptly update your account details, including email address, payment method, and payment card expiration date, to ensure smooth processing of transactions and communication. Value-added tax (VAT) will be added to the purchase price where applicable. All payments are to be made in Swedish Kronor (SEK).
We accept the following payment methods: Visa, Mastercard, American Express
You agree to pay the applicable charges at the prevailing prices for your purchases, including any applicable shipping fees, and authorise us to charge your selected payment method upon order placement. We reserve the right to correct any pricing errors, even if payment has already been processed.
From time to time, we may issue discount vouchers or promotional codes. These are valid only for the general ticket price per person, unless otherwise specifically mentioned by us. Discounts cannot be applied to add-ons, upgrades, or any additional services or products, and are only valid for tickets purchased directly through our website.
We reserve the right to reject any order placed through the Services. At our discretion, we may limit or cancel orders based on quantity, customer account, payment method, or billing/shipping address. This may include orders placed by the same customer account, payment method, or with identical billing or shipping information. We also reserve the right to limit or block orders that we believe are being placed by dealers, resellers, or distributors.
- CANCELLATIONS
When purchasing an Erasmoose Cruise ticket and/or additional services/tickets, participants can cancel their ticket(s) for any reason and receive a refund up to 15 days before the event’s start date. A cancellation fee will be deducted from the total amount based on when the cancellation request is received via email.
Cancellations made more than 60 days before the event: 10% cancellation fee of the original ticket price.
Cancellations made between 60 and 30 days before the event: 25% cancellation fee of the original ticket price.
Cancellations made between 30 and 14 days before the event: 40% cancellation fee of the original ticket price.
Cancellations made 14 days or fewer before the event: no refund.
You can request a full order cancellation from the order page of your booking or by emailing info@erasmoosecruise.com. Cancellation of individual items in an order must be requested via email to info@erasmoosecruise.com.
If you have purchased any merchandise or physical products, it is your responsibility to pick them up at our designated desk at the harbour before boarding the cruise. Failure to do so will waive your rights to the products, and we will not be liable for any compensation, refund, or shipping. We will not ensure that you receive your purchased items if they are not collected before boarding.
- TICKET TRANSFERS
Purchased Erasmoose Cruise tickets and add-ons, such as meals and merchandise, can be transferred to another person if the participant wishes. To transfer a ticket, the participant can click “Change details” on the order page and update the information of the person receiving the ticket. This transfer can be made up to 22 days before the event. After this time, ticket transfers must be requested by emailing info@erasmoosecruise.com, but transfer requests cannot be guaranteed.
For transfer requests made between 21 and 7 days before the event, a fee of 200 SEK per transferred cruise ticket will apply, provided the transfer can be processed. For transfer requests made 7 days or fewer before the event, a fee of 400 SEK per transferred cruise ticket will apply, again subject to availability.
- ORDER MODIFICATIONS
It is possible to modify the products and services that you have ordered after your initial purchase. Note that the terms may differ depending on the type of order modification.
Add-on products, for example additional meals and merchandise, can be added to your order, provided they are available and on sale. To do so, navigate to your personal order page (the link to which can be found in your order confirmation email). Select “Change products”, make your desired order modifications, and complete the payment to confirm. If you would like to remove an add-on product from your order, please refer to chapter 6. CANCELLATIONS.
If you would like to change the variant of your cruise ticket to get a different cabin type, this must be requested by sending an email to info@erasmoosecruise.com. We do not guarantee that your requested change will be possible to arrange, due to organisational and availability reasons. We suggest you request changes to your cruise ticket variant well in advance of the event.
If the price of the ticket variant that you wish to change to is higher than the price you originally paid for your ticket (excluding any add-on products or fees), a supplementary payment equal to the price difference will be required to complete the order modification.
If the price of the ticket variant that you wish to change to is lower than the price you originally paid for your ticket (excluding any add-on products or fees), the order modification is free or charge. However, the price difference will not be refunded to you.
If you booked a ticket variant labelled “[Private cabin for 1 person]”, you can add a second person to your cabin. Your original ticket includes a fee for your private cabin reservation, as follows:
Economy Inside [Private cabin for 1 person]: 600 SEK
Standard Inside [Private cabin for 1 person]: 700 SEK
Standard Sea View [Private cabin for 1 person]: 700 SEK
Premium Sea View [Private cabin for 1 person]: 1000 SEK
The private cabin reservation fee can be credited towards a second ticket (the new ticket must be a variant labelled with the “[2-bed]” of the same cabin type as originally booked) in the same cabin. Send your request a ticket for a second person in your private cabin to info@erasmoosecruise.com.
- PROHIBITED ACTIVITIES
You may only use the Services for their intended purpose. The Services cannot be used for any commercial purposes unless specifically approved by us.
As a user, you agree not to:
Collect data or content from the Services to create databases without our permission.
Deceive or mislead us or other users, especially to gain sensitive account information.
Bypass or interfere with security features of the Services.
Harm our reputation or the Services in any way.
Use the Services to harass or harm others.
Misuse our support services or submit false abuse reports.
Use the Services in violation of laws or regulations.
Engage in unauthorized framing or linking to the Services.
Upload or transmit harmful material, including viruses or spam.
Use automated tools like scripts, data miners, or bots.
Remove copyright or proprietary notices from Content.
Impersonate another user or use their username.
Upload or transmit tracking mechanisms like spyware.
Disrupt or overload the Services or connected networks.
Harass our employees or agents.
Attempt to bypass restrictions or access blocked areas of the Services.
Copy, reverse engineer, or adapt the Services’ software.
Use automated systems or bots to access the Services.
Use agents to make purchases on the Services.
Collect usernames or email addresses for unsolicited emails or create fake accounts.
Use the Services for commercial gain or to compete with us.
- USER GENERATED CONTRIBUTIONS
The Services do not allow users to submit or post content by default. However, we may give you the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including text, video, audio, photographs, graphics, comments, suggestions, personal information, or other material (collectively, “Contributions”). These Contributions may be visible to other users of the Services and through third-party websites, and will be treated in accordance with the Services’ Privacy Policy.
By submitting Contributions, you represent and warrant that:
The creation, distribution, transmission, public display, performance, and access of your Contributions do not and will not infringe on the rights of any third party, including copyright, patent, trademark, trade secret, or moral rights.
You are the creator and owner of your Contributions, or you have the necessary licenses, rights, consents, and permissions to use and authorize us and other users to use your Contributions in the manner intended by the Services.
You have obtained written consent, release, and/or permission from any identifiable individuals in your Contributions to use their names or likenesses for inclusion in your Contributions.
Your Contributions are not false, inaccurate, or misleading.
Your Contributions do not contain unsolicited or unauthorized advertising, promotional materials, spam, or other forms of solicitation.
Your Contributions are not obscene, offensive, violent, harassing, defamatory, or otherwise objectionable (as determined by us).
Your Contributions do not ridicule, mock, or abuse others.
Your Contributions do not harass, threaten, or promote violence against any individual or group.
Your Contributions comply with all applicable laws, regulations, and rules.
Your Contributions do not violate any privacy or publicity rights of others.
Your Contributions do not contain content related to child pornography or anything harmful to minors.
Your Contributions do not contain offensive comments related to race, national origin, gender, sexual preference, or physical disability.
Your Contributions do not violate these Legal Terms or any applicable laws or regulations.
Any use of the Services that violates these terms may result in the termination or suspension of your rights to use the Services.
- CONTRIBUTION LICENCE
By submitting suggestions or feedback about the Services, you grant us the right to use and share that feedback for any purpose without compensation to you.
We do not claim ownership of your Contributions. You retain full ownership of your Contributions, including any associated intellectual property or proprietary rights. However, we are not responsible for any statements or representations made in your Contributions. You are solely responsible for your Contributions to the Services and agree to release us from all liability and refrain from taking legal action against us concerning your Contributions.
- SERVICES MANAGEMENT
We reserve the right, but are not obligated, to:
Monitor the Services for any violations of these Legal Terms.
Take appropriate legal action against anyone who, at our sole discretion, violates the law or these Legal Terms, which may include reporting them to law enforcement authorities.
Refuse, restrict access to, limit availability, or disable any of your Contributions, in whole or in part, at our sole discretion and to the extent technologically feasible, without limitation.
Remove or disable files and content from the Services, without notice or liability, if they are excessively large or place an undue burden on our systems.
Manage the Services as needed to protect our rights and property and to ensure proper functionality.
- PRIVACY POLICY
We value your privacy and data security. Please review our Privacy Policy, which is incorporated into these Legal Terms. By using the Services, you agree to comply with the Privacy Policy. The Services are hosted in Sweden. If you access the Services from a region with laws governing personal data collection, use, or disclosure that differ from those in Sweden, your continued use of the Services constitutes your consent to transfer and process your data in Sweden.
- TERM AND TERMINATION
These Legal Terms remain in effect as long as you use the Services. We reserve the right, at our sole discretion and without notice or liability, to deny access to and use of the Services (including blocking certain IP addresses) to any person for any reason or no reason, including but not limited to violations of these Legal Terms, applicable laws, or regulations. We may terminate your access or participation in the Services or delete any content you have posted at any time, without warning and at our sole discretion.
If your account is terminated or suspended, you are prohibited from creating a new account under your name, a fake or borrowed name, or the name of any third party, even if acting on their behalf. Additionally, we reserve the right to take legal action, including pursuing civil, criminal, or injunctive remedies, as appropriate.
- MODIFICATIONS
We reserve the right to change, modify, or remove content from the Services at any time and for any reason, at our sole discretion, without prior notice. While we may update information on the Services, we are under no obligation to do so. Additionally, we reserve the right to modify or discontinue all or part of the Services at any time without notice. We are not liable to you or any third party for any changes, price adjustments, suspensions, or discontinuations of the Services.
We cannot guarantee the Services will always be available. Interruptions, delays, or errors may occur due to hardware, software, or maintenance issues. We reserve the right to revise, update, suspend, discontinue, or modify the Services at any time without prior notice. You agree that we are not liable for any loss, damage, or inconvenience caused by your inability to access or use the Services during periods of downtime or discontinuation. These Legal Terms do not obligate us to maintain or support the Services or to provide corrections, updates, or new releases.
- GOVERNING LAW
These Legal Terms are governed by and interpreted in accordance with the laws of Sweden, excluding the application of the United Nations Convention on Contracts for the International Sale of Goods and services. If you are an EU resident and a consumer, you are also entitled to the protections provided by the mandatory laws of your country of residence.
Both EnterEco AB and you agree to submit to the non-exclusive jurisdiction of the courts of Stockholm. This means you may bring a claim to enforce your consumer protection rights under these Legal Terms either in Sweden or in the EU country where you reside.
- DISPUTE
Any disputes arising from the relationship between the Parties under these Legal Terms will be resolved by a single arbitrator, selected in accordance with the Arbitration and Internal Rules of the European Court of Arbitration, part of the European Centre of Arbitration, headquartered in Strasbourg. These rules, in effect at the time the arbitration application is filed, are deemed accepted by the inclusion of this clause. The arbitration will take place in Stockholm, Sweden, with proceedings conducted in English. The applicable substantive law will be the law of Sweden.
The Parties agree that arbitration will be limited to resolving disputes solely between them. To the maximum extent permitted by law:
(a) no arbitration will be combined with any other proceeding,
(b) disputes will not be arbitrated on a class-action basis or use class-action procedures, and
(c) disputes cannot be brought in a representative capacity on behalf of the public or others.
Exceptions
The Parties agree that the following disputes are exempt from binding arbitration:
(a) disputes regarding the enforcement or validity of a Party’s intellectual property rights,
(b) disputes related to allegations of theft, piracy, invasion of privacy, or unauthorised use, and
(c) claims for injunctive relief.
If any portion of this arbitration clause is deemed illegal or unenforceable, disputes covered by that portion will instead be resolved by a court of competent jurisdiction as specified in the governing law section. The Parties agree to submit to the personal jurisdiction of that court.
- CORRECTIONS
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
The Services may contain typographical errors, inaccuracies, or omissions, including but not limited to information about descriptions, pricing, and availability. We reserve the right to correct such errors, inaccuracies, or omissions and to update or modify the information on the Services at any time without prior notice.
- DISCLAIMER
The Services are provided on an “as-is” and “as-available” basis. By using the Services, you acknowledge and agree that you do so at your own risk. To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We make no guarantees about the accuracy or completeness of the content available on the Services or any external websites or mobile applications linked to the Services. Additionally, we assume no responsibility or liability for:
Errors, inaccuracies, or omissions in the content or materials.
Any personal injury or property damage resulting from your access to or use of the Services.
Unauthorized access to or use of our secure servers and any personal or financial information stored therein.
Interruptions or disruptions in transmission to or from the Services.
Bugs, viruses, Trojan horses, or other harmful components that may be transmitted to or through the Services by third parties.
Loss or damage resulting from the use of any content posted, transmitted, or otherwise made available through the Services.
We do not warrant, endorse, guarantee, or take responsibility for any product or service advertised or offered by a third party through the Services, any linked website, or any banner or other advertising. Furthermore, we are not a party to or responsible for monitoring any transaction between you and third-party providers of products or services. As with any purchase or engagement, you should exercise caution and use your best judgment.
- LIMITATIONS OF LIABILITY
We, along with our directors, employees, and agents, shall not be held liable to you or any third party for any damages of any kind, including but not limited to direct, indirect, consequential, exemplary, incidental, special, or punitive damages. This includes, without limitation, lost profits, lost revenue, loss of data, or any other damages arising from your use of the Services, even if we have been informed of the possibility of such damages.
- INDEMNIFICATION
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our officers, agents, partners, and employees, from any losses, damages, liabilities, claims, or demands—including reasonable attorneys’ fees and expenses—brought by a third party due to or resulting from:
Your use of the Services.
Your breach of these Legal Terms.
Any violation of the representations and warranties you made in these Legal Terms.
Your infringement on the rights of a third party, including intellectual property rights.
Any intentional harmful act directed at another user of the Services with whom you interacted through the Services.
We reserve the right, at your expense, to take exclusive control of the defense and resolution of any matter you are required to indemnify us for, and you agree to cooperate with us in defending such claims at your expense. We will make reasonable efforts to notify you of any claim, action, or proceeding subject to this indemnification as soon as we become aware of it.
- USER DATA
We may store certain data you transmit to the Services to manage their performance, along with information about your use of the Services. While we perform routine data backups, you are solely responsible for any data you transmit or any activity-related data associated with your use of the Services. We are not liable for any loss or corruption of such data, and you waive any right to take action against us for any resulting loss or corruption.
- ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
When you visit the Services, send us emails, or complete online forms, you are engaging in electronic communications. By doing so, you consent to receive electronic communications from us and agree that all agreements, notices, disclosures, and other communications we send electronically—whether via email or through the Services—meet any legal requirements for written communication.
YOU AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AS WELL AS TO THE ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND TRANSACTION RECORDS ISSUED OR COMPLETED BY US THROUGH THE SERVICES. You waive any rights or legal requirements under applicable laws, rules, or regulations in any jurisdiction that mandate original signatures, non-electronic record retention, or the use of non-electronic methods for payments or granting credits.
- MISCELLANEOUS
These Legal Terms, along with any policies or operating rules we post on or in relation to the Services, represent the complete agreement between you and us. Failure to enforce any right or provision within these Legal Terms does not constitute a waiver of that right or provision. These Legal Terms are enforced to the maximum extent allowed by law. We reserve the right to transfer any or all of our rights and obligations under these Legal Terms to others at any time. We are not liable for any loss, damage, delay, or failure to act caused by circumstances beyond our reasonable control.
If any part of these Legal Terms is found to be unlawful, void, or unenforceable, that portion will be severed, and the remaining provisions will remain valid and enforceable. No joint venture, partnership, employment, or agency relationship is created between you and us through these Legal Terms or your use of the Services. You agree that these Legal Terms will not be interpreted against us solely because we drafted them. Additionally, you waive any defenses related to the electronic format of these Legal Terms and the absence of physical signatures.
- CONTACT US
If you have a complaint about the Services or need additional information about their use, please contact us at:
Erasmoose Cruise
info@erasmoosecruise.com
Last Updated: 2025-08-18, 13:49 CET